I've just been to the Post Office to collect my Wii. Before I continue, let me just say again that I really like the Royal Mail, and I think they do a really good job.
The Post Office though, don't.
I queued for half an hour, depsite there only being twelve people in front of me, and (theoretically) five people serving at the counter. I say theoretically, because four of them were talking about Eastenders or some such thing, for the entire time that I was waiting. Good Grief!
When I finally got my package, I watched the woman carefully (!) retrieve it from under a crumpled heap of other stuff on the floor, and then slam it down on the desk. Joy.
If it doesn't work when I open it tonight, I'm going to go Postal (ha ha).